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claims

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Claims

In the event of a claim, during normal business hours (Monday-Friday, 8:30am-4:30pm) please contact  Aebly & Associates directly to report your loss. After business hours, or if you choose, you may contact your insurance company directly by using the information listed below, and the phone numbers listed under the “Carrier Contacts” tab. Most companies will require your policy number in order to access your account, so you should have that information available when you call.

  • If you have an auto claim, please provide as much information as possible regarding all vehicles, drivers, passengers and pedestrians involved. This information should include: name, phone number, address, insurance company, license plate number, and the file number for any police report that may have been filed.
  • If you have an auto GLASS claim, please report this type of incident directly to your auto insurance carrier.
  • If you have a property claim, please take any necessary (and reasonable) steps to protect your property from further loss or damage. This includes, but is not limited to, emergency or temporary repairs, boarding of broken windows or structural damage, or removal of downed trees.
  • If you have a workers compensation claim, obtain emergency treatment for the injured employee if necessary, or direct them to seek the appropriate medical treatment if they are able to do so. All workers compensation claims should be reported by the employer directly to the insurance carrier. This should be done either by telephone or electronically via the carrier’s website.

    *Please note: The employers first report of an injured employee is required within 10 days from the date of the accident. The NYS workers compensation board requires all employers to report any injury of an employee one day beyond the working day or shift on which the accident occurred OR any injury requiring medical care beyond 2 first-aid treatments.

Carrier Contacts

For your convenience, we’ve built this claims contact information list for the insurance carriers we work with. If a claim should arise after our normal business hours, or should you need immediate assistance, you can use the number to reach your carrier directly. Clicking any of the links below will open the specified carrier’s claim reporting web page.

Carrier

Phone

Fax

Claim Reporting Site

A. Central Mutual 800.234.6926      nycm.com
Allegany Co-Op 877.346.0300 585.968.6016   alleganygroup.com
Amtrust North America 888.239.3909 866.203.3037  amtrustgroup.com
Chubb 800.252.4670 800.300.2538   chubb.com
Cincinnati 877.242.2544       cinfin.com
Dryden Mutual 800.782.0154 607.257.0624 drydenmutual.com
Dryden Mutual- After Hours & Weekends 800.556.5802    drydenmutual.com
Erie & Niagara 716.632.5433 716.632.0410 enia.com
Foremost Insurance Group 800.527.3907   foremost.com
Genesee Patrons Co-Op 585.343.7307 585.343.5036 gpins.net
GMAC/National General  800.325.1088 336.726.2300  nationalgrange.com
Hanover 800.682.0250 800.399.4734 hanover.com
Hartford  - Business 800.327.3636 800.347.8197 thehartford.com
Hartford  - Personal 800.243.5860 877.536.4765  thehartford.com
Hartford - Glass Claims only 877.687.1279   thehartford.com
Markel Insurance 800.362.7535        855.662.7535      markelinsurance.com
Merchants Insurance Group 800.952.5246   merchantsgroup.com
Merchants - After Hours 888.644.6680   merchantsgroup.com
National Grange - M SA 877.425.2467 877.282.3844 msagroup.com
New York Central Mutual 888.234.6926 607.965.2136  nycm.com
Philadelphia 800.765.9749 800.685.9238  phly.com
Preferred Mutual 800.333.7642 607.847.6616  preferredmutual.com
Progressive 800.776.4737 877.280.5587  progressive.com
Safeco 800.332.3226   safeco.com
Travelers - Business 800.238.6225   travelers.com
Travelers  - Personal 800.252.4633   travelers.com
Utica National 800.216.1420 888.538.2018 uticanational.com

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